Went to to grab food and drinks in the restaurant. Service was slow as molasses and food was just okay. If it weren't so cold, we would have went to the BBQ place nearby.
No breakfast available here and the coffee maker in the lobby doesn't work. If our NYE party wasn't here, I would not be here. Run as fast as you can from this place.
Our group was supposed to have a pool party but the indoor pool is not heated (actually, they neglected to turn the heater on).
The room needed updating, but was clean. My reason for rating a of 1 star is about procedure. I had checked in late, 2am and asked for a late check out, 12pm. I had left my luggage by the double locked, complete with latch room door. There was not a do not disturb hanger, and if housekeeping peeked through door and saw my belongings they would see someone is in the room and move on. Instead I awoke to some noises, and this man is in my room! I start screaming "What are you doing in here??" He apologizes and runs out! So I noticed he had a tool in his hand. So basically this man BROKE into my room!! I was scared awake! Called the front desk, they apologized, but stay was already tainted. I had never seen anything like this, in all my years of travel stays! I felt so unsafe and terrified! Manager tried to offer me a free night. No thanks.
They did offer eggs, sausage, orange juice and coffee for breakfast. Considering the condition of the hotel I didn't want to chance eating breakfast and getting sick so I went to Burger King before my flight.
None of the entry doors locked at night and the hotel was full of shady people. I was looking forward to a dip in the pool but, there were no towels poolside and the pool smelled so strongly of chlorine I thought I would disolve if I used it.
Had to stay here a couple months ago because I had an early flight out of the country. I booked a non-smoking room yet got a smoking room. The room smelled like an ashtray.
This is the best place I have ever stayed its like camping out Outside but actually it was out side
This place is terrible, it's dirty, run down and staffed by people who don't care. The indoor pool is freezing cold, the staff barely know their jobs and the parking lot was barely plowed. I wouldn't be so upset if it was really cheap but it's not. Do yourself a favor and skip this even if it means sleeping in your car.
The only good points where that the room was cheap and the staff was relatively friendly.
Grass was overgrown, abandoned vehicles in parking lot, squatters living at the hotel, and trash thrown about the parking lot.
With all the hotels to choose from on RT 75 near the airport, choose someplace besides this one. Here for a New Year's party. Get into our room and the heat is turned OFF and the temp is 52 degrees. Took 5 hours with the heater turned to 85 to warm the room. Mind you, it is in the single digits outside. Have to keep the set at 80 degrees to keep the room comfortable. There is barely mildly warm water to shower in. The hallway has no heat. Some of the exit door are covered in ice. Supposedly, this property was renovated a couple months ago. Our room has stains on the walls (don't want to know what the red one is) as well as dust and dead flies on the floor. There are ceiling tiles in the hallway that have water stains.
Quality Inn is a US Lodging based in Windsor Locks, Connecticut. Quality Inn is located at 5 Ella Grasso Turnpike, Windsor Locks, CT 06096, USA.
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