Room was very clean and comfortable. Only one person on staff when we checked in, but she was very accommodating, very helpful. Kids loved the pool, breakfast had great variety.
UPDATE: IHG has rejected my review citing "legally sensitive content" over broken glass & pills on the bathroom floor.
Big firm beds, warm pool and uninterrupted sleep were great. Shuttle service to the airport with long term parking included for your vehicle were a major plus.
Excellent staff and facility makes this a welcome place to stay. We were advised to eat at the Maine Fish Market. Wow, that is a great place to eat.
Front desk attendant was on phone through entire check-in process of several guests. Room was dimly lit & smelled stale. There was no bedding for sofa-bed. Contacted front desk. Attendant said he was working alone, I would have to come down for it. There was broken glass & pills on the bathroom floor. The breakfast attendant must have been caught by surprise by the volume of guests. Out of coffee, sugar, biscuits for the gravy and the signature cinnamon buns. Disappointing HIE
A few things could have been better. Need a power outlet beside the bed!!!! (My pet peeve!!!!) Pancakes were like rubber. Bananas were over ripe. There were rarely any cookies in the lobby. Smelled bad on 3rd floor hall way both days I was there. Staff was excellent though!
Holiday Inn Express Suites Bradley Airport is a US Lodging based in Windsor Locks, Connecticut. Holiday Inn Express Suites Bradley Airport is located at 600 Spring St, Windsor Locks, CT 06096, USA.
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